Frequently Asked Questions
Answers to the most common questions about our transfer services
How do I book a transfer?
You can book by phone +46736401200, email order@cphshuttle.se, or through the booking form on our website.
What does a transfer from Kastrup to Malmö cost?
Standard price for Kastrup-Malmö transfer is 1045 SEK for up to 4 people. For groups and longer distances, contact us for a quote.
What happens if my flight is delayed?
We automatically track all flights and adjust pickup times according to flight schedules. No extra charge for delays or early arrivals.
Can I cancel my trip?
Yes, free cancellation up to 3 hours before departure.
What payment methods do you accept?
We accept card, cash or an alternative payment link via email.
Do you operate every day?
Yes, we offer transfer services 7 days a week, year-round. Including weekends and holidays at regular prices.
How do I find the driver at the airport?
Our driver will wait with a name sign at the arrival area. We send contact information in the confirmation email.
Can I book a return trip?
Yes
Do I need to confirm my booking?
No, once you receive confirmation from us, your trip is guaranteed. We will contact you if there are any changes.
Do you have insurance?
Yes, we have comprehensive traffic insurance and professional liability insurance for all our vehicles and services.